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Install & download

  • We collaborate with our distribution partner Pulse, renowned for seamless downloading, installation, updating, and management of your sample libraries—all in a unified platform. Upon purchasing our product(s), you will receive a unique redemption code via email from Pulse. Simply redeem this code within the Pulse app.

  • You can install your product(s) on up to two machines simultaneously. To install on additional machines, you'll need to purchase an additional license from us.

  • Our products do not support NI’s free Kontakt Player at this time. To use our products, please ensure you have purchased the full version of Kontakt 6.4.2 or above.

  • Occasionally, order confirmation emails and/or emails containing your serial number(s) from Pulse may be filtered into your email junk/spam folder. Please check these folders if you do not see our emails in your inbox.

    If you cannot locate any emails, please contact us directly.

  • You can easily transfer your product(s) to a new computer or hard drive by copying them to the new location. However, please note that snapshot presets are not automatically transferred, as they are installed during the initial product installation via Pulse.

    We recommend choosing one of the two options to transfer your snapshots:

    Option 1: Re-install via Pulse (recommended)

    • Re-install your product(s) to the new location using Pulse.

    Option 2: Manual snapshot installation in Kontakt:

    1. Load the instrument from the new location in Kontakt.

    2. Click the wrench icon at the top left of the Kontakt window to access the instrument settings.

    3. In the 'Instrument Options' menu, navigate to 'Snapshots' and click 'Show'.

    4. If no user snapshots are saved yet, you'll be prompted to create a path. Click 'Yes' to create a snapshots folder.

    5. Copy the contents of your downloaded product's snapshots folder into this newly created snapshots folder.

    6. Close all windows in Kontakt by clicking the wrench icon again.

    7. To load snapshots, click the camera icon located to the right of the loaded instrument name.

    For further assistance, feel free to contact us directly.

Using our products

  • Since we utilize Pulse Downloader through our distribution partner Pulse, rather than Native Access from Native Instruments, our libraries do not appear in the Libraries tab within Kontakt. You can locate your library by navigating to it in the Files tab in Kontakt, or simply drag and drop the downloaded ".nki" file directly into Kontakt.

  • There could be a few reasons why you're not hearing sound:

    The most common ones include:

    • The expression fader or other volume controls are turned down.

    • You are attempting to play a sound that is out of range.

  • Ambient Keys

    Cello Foundations

    Clarinet Drama Textures

    Scoring Piano

    Shapeshift Violin Textures

    Viola Drama Textures

    Violin Intimate

Using our shop

  • End User License Agreement

    Please carefully review this agreement. By purchasing, downloading, installing, or using any product from INLETAUDIO, INC. ("Licensor"), you agree to be bound by the terms of this agreement. If you do not agree to these terms, please refrain from installing, using, or downloading our product(s).

    1. License Grant

    Licensor grants Licensee a non-exclusive, non-transferable, and limited license to use the software and included sounds (the "Product") strictly in a musical context, for commercial or non-commercial purposes. This license is granted solely to Licensee and may not be shared, transferred, or used by any other person or entity.

    Licensee is expressly prohibited from using the included sounds in any capacity other than as a component of their music (in the form of a composition, arrangement, or similar). This prohibition includes, but is not limited to, use in sample libraries, virtual instruments, sound design libraries, or any other type of commercial product. Repackaging the included sounds as a new product, sample library, or sample pack for personal use or distribution to others is strictly prohibited without explicit written permission from Licensor.

    Licensee may install the Product on up to two computers, provided that they are used exclusively by Licensee. For licenses intended for use by multiple users (e.g., educational or large studio facilities), please contact Licensor to discuss specific terms.

    2. Product Protection

    Licensee is responsible for preventing unauthorized copying or use of the Product and agrees to take reasonable measures to safeguard it. Licensor uses proprietary watermarking technology to detect piracy. Licensee is strictly prohibited from decompiling, decrypting, reverse-engineering, or altering the Product in any manner that bypasses security measures implemented by Licensor.

    3. Ownership

    Licensor retains ownership of all intellectual property associated with the Product, including audio recordings, scripts, presets, and visual elements. This license does not constitute a sale of the Product or any part thereof. Licensee acknowledges that they have no rights in or to the Product other than the limited license granted herein and shall not acquire any ownership or proprietary interest in the Product.

    4. Limitation of Liability

    Licensor shall not be liable for any damages arising from the use or inability to use the Product, even if advised of the possibility of such damages. This includes indirect, consequential, special, or incidental damages arising from or related to this agreement.

    5. Termination

    This license agreement remains in effect until terminated. Licensor may terminate this agreement at any time if Licensee breaches any term herein. Upon termination, Licensee must cease all use of the Product and destroy all copies.

    6. Governing Law

    This agreement is governed by the laws of the State of California, without regard to conflicts of law principles.

    7. Entire Agreement

    This agreement constitutes the entire understanding between Licensee and Licensor regarding the Product, superseding all prior oral or written agreements. It may not be modified except in writing signed by both parties.

    For questions or support, please contact us at:

    Email: hello@inletaudio.com

    Subject: Product Inquiry

  • We offer a 30% educational discount on all products for students and teachers. (Excluding items already on sale).

    To verify your eligibility, please contact us and attach scans of your college/university acceptance letter and student ID. Please allow up to 72 hours for us to process your request. Once verified, we will provide you with a unique discount code that can be applied at checkout.

  • Absolutely! If your studio operates as a team, such as scoring duos, trios, or larger groups, each member receives a 10% discount on all individual products per license.

    To apply for the discount, please contact us and provide proof demonstrating that your studio functions as a team business. Include the full names and contact details of all collaborators and/or employees so we can verify your eligibility for the discount.

  • Support and business hours:
    Monday to Friday, 10 AM PT to 4 PM PT

  • We do not offer refunds since our products are downloadable and not returnable. If you encounter any issues or have questions or concerns, please reach out to us at:

    Email: hello@inletaudio.com

    Subject: Product Refund Inquiry

    We're here to assist you!

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